Understanding Your Privacy

Privacy Policy Overview

Our commitment to safeguarding your personal information is at the heart of our privacy policy. Learn how we protect your data.

Data Protection

Transparency

User Rights

Secure Practices

Why Privacy Matters

At Michelle’s Home Cleaners, we prioritize your privacy and are dedicated to maintaining the confidentiality of your personal information. Our privacy policy outlines the measures we take to ensure your data is handled with care and transparency. We believe that trust is the foundation of our relationship with our customers, and this policy is a testament to our commitment to protecting your privacy. Understanding how we collect, use, and safeguard your information is crucial for your peace of mind and our accountability.

Personal Information We Collect

Contact Information

Includes your name, email address, and phone number for communication purposes.

Used to confirm bookings and provide service updates.

Stored securely and only accessible to authorized personnel.

Not shared with third parties without your consent.

Essential for personalized service delivery.

Service Details

Information about your cleaning preferences and service history.

Helps us tailor our services to meet your needs.

Used to improve service quality and customer satisfaction.

Retained for future reference and service enhancements.

Ensures consistent and high-quality service.

Payment Information

Includes billing address and payment method details.

Processed securely through encrypted systems.

Used solely for transaction processing and record-keeping.

Not stored beyond necessary transaction periods.

Ensures smooth and secure payment experiences.

Feedback and Reviews

Your opinions and feedback about our services.

Used to enhance service offerings and customer experience.

May be shared in anonymized form for marketing purposes.

Helps us understand customer satisfaction levels.

Encourages continuous improvement and innovation.

Website Usage Data

Information about how you interact with our website.

Collected via cookies and similar technologies.

Used to optimize website functionality and user experience.

Analyzed to understand visitor behavior and preferences.

Ensures a seamless and efficient online experience.

Communication Preferences

Your choices regarding how we contact you.

Allows us to respect your communication preferences.

Used to tailor our communications to your interests.

Ensures you receive relevant and timely information.

Enhances your overall customer experience.

Legal and Compliance

Information required for legal and regulatory purposes.

Ensures compliance with applicable laws and regulations.

Used to protect the rights and safety of our customers.

Stored securely and accessed only when necessary.

Demonstrates our commitment to legal accountability.

Customer Support Interactions

Details of your interactions with our support team.

Helps us resolve issues and improve service delivery.

Used to train staff and enhance support quality.

Ensures prompt and effective customer assistance.

Contributes to a positive customer service experience.

Privacy Practices FAQ

Here are some common questions about how we handle your privacy at Michelle’s Home Cleaners.

How does Michelle's Home Cleaners protect my personal information?

We use industry-standard security measures to ensure your personal information is safe and secure. This includes data encryption and secure servers.

What type of personal information does Michelle's Home Cleaners collect?

We collect information necessary for providing our services, such as your name, address, and contact details. We may also collect payment information when you make a purchase.

Can I request to see the information you have about me?

Yes, you can request access to your personal information at any time by contacting us through the provided channels.

Will my information be shared with third parties?

We do not sell or share your personal information with third parties, except as required by law or to provide our services.

How can I update or delete my personal information?

You can update or delete your personal information by contacting our support team. We will process your request promptly.

How long does Michelle's Home Cleaners retain my personal data?

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Phone

(410) 920-1681

Address

Augustine Herman Highway, Chesapeake City, MD 21915 USA

Privacy Policy Terms

Data Collection and Use
We collect personal information to provide and improve our services. By using our website, you consent to the collection and use of information in accordance with this policy.
User Rights
You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.
Cookies and Tracking
Our website uses cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings.
Third-Party Services
We may use third-party services to assist in providing our services. These parties are obligated to protect your information.
Policy Changes
We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.

Review Our Privacy Policy

We invite you to review our Privacy Policy to understand how we protect your information. If you have any questions or concerns, please reach out to us. At Michelle’s Home Cleaners, we’re always happy to help!